Ignition September 2011 - step 4a

step 4.Getting your customers to come back - how to develop better customer service practices and strategies to create a repeat business workshop.

step 4a – Branding - a brand for a company is like a reputation for a person.

Download and read the full presentation on branding

Go to the templates page to download a range of workshop templates

Click here to view a 'How to' video on branding